Payment Policy

Payment Policy | Last Updated: October 26, 2026

Payment Methods
Available payment methods are displayed at checkout and may vary by country, currency, device, order, and payment provider. Please review the options shown at checkout before placing your order.

Payment Processing and Verification
Payment is processed through the payment method and provider selected at checkout. Your order may be subject to payment authorisation or verification. An order confirmation confirms receipt of your order request but does not necessarily mean the order has been accepted or dispatched.

Pricing, Currency, and Taxes
Product prices, currency, applicable discounts, shipping charges, taxes where applicable, and the order total are shown at checkout before you submit payment. If an obvious pricing or listing error is identified, we may contact you to resolve it before fulfilment, subject to applicable law.

Payment Security
Payment details are handled by the relevant payment provider under its terms and privacy practices. Do not send full payment-card details through customer-support email.

Refunds
Approved refunds are issued to the original payment method within 5–10 business days after the returned product is received and inspected. Banks, card issuers, or payment service providers may need additional time to post the funds. Please see our Refund & Return Policy for return eligibility, the return address process, and permitted deductions.

Contact
Operating Company: Shanxi Langxin Technology Co., Ltd.
Customer Support Email: service@havenvixo.com
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM (U.S. Eastern Time)
Store Website: https://havenvixo.com/