About us
Welcome to HAVENVIXO®
HAVENVIXO® brings together thoughtfully selected everyday care and wellness essentials. Our current collections focus on eyewear accessories and care, contact lens storage and travel accessories, eyelid cleansing products, and eye-comfort accessories.
Our products include eyeglass straps and ear hooks, lens cloths and repair accessories, contact lens cases and travel kits, eyelid cleansing wipes, foam and swabs, and warm or cooling eye-comfort products. Features, materials, dimensions, compatibility, instructions, and package contents vary by item; please review the relevant product page and packaging before purchase and use.
Our Approach
We believe everyday care should be clear, considered, and easy to understand. We aim to provide straightforward product information, practical details, and responsive customer support so you can decide whether an item fits your routine.
Responsible Product Information
Our products are everyday accessories and personal-care items, not a substitute for professional medical advice, diagnosis, or treatment. We do not claim that a product diagnoses, treats, cures, or prevents a disease or eye condition unless a specific claim is supported by appropriate evidence and lawful product documentation. Follow each product's instructions and stop use if irritation or discomfort occurs.
Our Company
The HAVENVIXO® brand and online store are owned and operated by Shanxi Langxin Technology Co., Ltd., based in Taiyuan, Shanxi, China.
Contact Information
Operating Company: Shanxi Langxin Technology Co., Ltd.
Registered Address: Room 2501, Unit 1, Building 4, West Zone, Rongchuang Center, Pingyang Road, Xuefu Subdistrict, Xiaodian District, Taiyuan, Shanxi, China
Customer Support Email: service@havenvixo.com
Store Website: https://havenvixo.com/
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM (U.S. Eastern Time)
Our registered business address is not a return facility. Contact customer support and obtain approval and the correct return address before sending any return.